At Buye.IN, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e.
You are completely protected. Buye.IN offers a 10 day return guarantee for all such items.
However, for some products, the sale is a final sale, and the merchant does not accept any return. Some customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers, edible products cannot be returned due to health & hygiene reasons.
We will also not be able to accept the return if product:
If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order. If you wish to know more about Buye.IN Return Policy, please contact us at firstname.lastname@example.org
Refunds on Buye.IN are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:
a) Credit Card / Debit Card / Internet Banking
If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, your refund will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 4 working days after receipt of the product by us or our business partner. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Buye.IN.
b) Cash on Delivery / Cash Before Delivery / Cheque / Demand Draft
If the order was placed using payment option as Cash on Delivery, Cash Before Delivery, Cheque or Demand Draft, we will refund your money through a cheque in favour of the "billing name" provided at the time of placing the order.
c) Gift Certificates / Gift Vouchers
If you have used a Buye.IN Gift Certificate / Gift Voucher for placing the order, refund would be provided only in the form of a fresh Buye.IN Gift Certificate / Gift Voucher of the same value. The same cannot be redeemed either in cash or cheque.